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Observations, ideas, and lessons from the worlds of workplace, urbanism, hospitality, and the built environment.
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Two Years In: Revisiting Starbucks' Turnaround Strategy and What The Work.place Can Learn
More than 1,000 refreshed coffeehouses, improving sales, and a renewed focus on hospitality. Two years into its turnaround, Starbucks is showing how a few thoughtful changes can make a place worth visiting again.